All orders are processed in the order in which they were received. Our current turn around time is 3-5 business days. This means your order will ship no later than 5 BUSINESS days after your order was placed, however we always strive to ship as soon as possible.
We begin processing orders immediately and CANNOT always honor cancellation requests once an order has been placed. We are unable to process cancellations more than 24 hours after an order has been placed. Please note custom orders CANNOT be cancelled.
All orders are shipped via USPS First-Class Mail which has an average delivery of 2 to 7 business days in the US. Business days DO NOT include weekends. Please understand that we cannot guarantee shipping times and once a package leaves our hands it is out of our control. We provide tracking numbers for all orders so you can track your items progress to you. Sometimes the Post Office does not scan packages at each stop, this is also out of our control.
All orders must be shipped to the address given at checkout. We will no longer change addresses in order to better protect our customers and ourselves. If your address is incorrect we will cancel and refund your order so that you may reorder with the correct address. Any orders that are returned to us because an incorrect address on the customers end can be reshipped but customer will be responsible for 2nd shipping fee.
All of our stickers are shipped inside a sealed cellophane package, enclosed within an eco-friendly, recycled rigid mailer to ensure they arrive undamaged to you.
If your order experiences a shipping issue/exception in transit (no movement, shows delivered while not being, RTS, etc..) please contact USPS directly at 1 (800) 222-1811. You will need to open a case with USPS in regards to your shipment. If USPS is unable to resolve the issue, YOU will need to provide us with that case # before further action can be taken.
Stickers: Repositionable matte sticker paper
Decals: Permanent outdoor vinyl
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